The Digital India programme is centred on three key vision areas:
Digital Infrastructure as a Core Utility to Every Citizen
Availability of high speed internet as a core utility for delivery of services to citizens.
Cradle to grave digital identity that is unique, lifelong, online and authenticable to every
citizen.
Mobile phone & bank account enabling citizen participation in digital & financial space.
Easy access to a Common Service Centre.
Shareable private space on a public cloud.
Safe and secure cyber-space.
Governance & Services on Demand
Seamlessly integrated services across departments or jurisdictions.
Availability of services in real time from online & mobile platforms.
All citizen entitlements to be portable and available on the cloud.
Digitally transformed services for improving ease of doing business.
Making financial transactions electronic & cashless.
Leveraging Geospatial Information Systems (GIS) for decision support systems & development.
Digital Empowerment of Citizens
Universal digital literacy.
Universally accessible digital resources.
Availability of digital resources / services in Indian languages.
Collaborative digital platforms for participative governance.
Citizens not required to physically submit Govt. documents / certificates.
Approach and Methodology for Digital India Programme are:
Ministries / Departments / States would fully leverage the Common and Support ICT Infrastructure
established by GoI. DeitY would also evolve/ lay down standards and policy guidelines, provide
technical and handholding support, undertake capacity building and R&D etc.
The existing/ ongoing e-governance initiatives would be suitably revamped to align them with the
principles of Digital India. Scope enhancement, Process Reengineering, use of integrated &
interoperable systems and deployment of emerging technologies like cloud & mobile would be
undertaken to enhance the delivery of Government services to citizens.
States would be given flexibility to identify for inclusion additional state-specific projects,
which are relevant for their socio-economic needs.
e-Governance would be promoted through a centralised initiative to the extent necessary, to ensure
citizen-centric service orientation, interoperability of various e-Governance applications and
optimal utilisation of ICT infrastructure/ resources, while adopting a decentralised implementation
model.
Successes would be identified and their replication promoted proactively with the required
productisation and customisation wherever needed.
Public Private Partnerships would be preferred wherever feasible to implement e-governance projects
with adequate management and strategic control.
Adoption of Unique ID would be promoted to facilitate identification, authentication and delivery of
benefits.
Restructuring of NIC would be undertaken to strengthen the IT support to all government departments
at the Centre and the State levels.
The positions of Chief Information Officers (CIO) would be created in at least 10 key Ministries so
that various e-governance projects could be designed, developed and implemented faster. CIO
positions will be at Additional Secretary/Joint Secretary level with over-riding powers on IT in the
respective Ministry.
